Privacy Policy

Privacy Policy

1. Information We Collect

When you visit our website or make a purchase, we collect specific information to enhance your shopping experience.

a. Information Collected Automatically

  • Products You View – Helps us show you recently viewed items.
  • Location, IP Address & Browser Type – Used for tax estimation and fraud prevention.
  • Cookies – Tracks cart contents and browsing preferences.

b. Information You Provide During Checkout

When you place an order, we collect:

  • Personal Information – Name, email, phone number, billing & shipping address.
  • Payment Information – Credit/debit card details (processed securely).
  • Account Details (if created) – Stored for faster checkouts in the future.

2. How We Use Your Information

We use your data to:

  • Process orders and send updates.
  • Respond to customer service requests, refunds, and inquiries.
  • Prevent fraud and ensure secure transactions.
  • Improve our website and services.
  • Comply with legal and tax requirements.
  • Send promotional emails (only if you opt-in).

We store your information as long as necessary for legal and operational purposes.

3. Who Has Access to Your Information

Our team members (Administrators & Shop Managers) can access:

  • Order details (purchased items, date, and shipping details).
  • Customer details (name, email, billing & shipping address).

This access is strictly for order fulfillment and customer support.

4. Sharing Your Information

We share necessary data with third parties to process orders and payments securely.

Payments

We accept payments through Woo Payments, which supports Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, Apple Pay, and Google Pay. Woo Payments securely processes transactions and may collect necessary billing details.

For details, refer to the Woo Payments Privacy Policy.

5. Your Rights & Choices

  • Request access to, update, or delete your data.
  • Opt-out of marketing email anytime.
  • We do not sell or rent your information.

6. Security & Data Protection

We implement security measures to protect your data, but no online transaction is 100% secure. Always use strong passwords and avoid sharing sensitive details.

For any privacy concerns, please contact us.